Privacy Policy

Effective October 8, 2026

Shatkin F.I.R.S.T., LLC operates shatkinfirst.com. This policy explains how we collect, use, and protect information provided through this website and our marketing text messaging program. For privacy questions, call (716) 839-2959 or email info@shatkinfirst.com.

Information You Provide

Our contact form asks for your name, email address, and cell phone number, with an optional message and a separate optional marketing consent checkbox. Other forms may request information related to a course, product, or service. We use the information you provide to respond to inquiries, provide requested services, and manage your communication preferences. Submitting an inquiry or making a purchase does not by itself enroll you in marketing texts or calls.

We retain submitted information and consent records, including the consent choice, disclosure, submission page, and date and time, to document your preferences and administer the program. Please do not send patient records, payment card details, Social Security numbers, or other sensitive information through our general contact form or marketing text messages. Use the designated service or portal for those purposes.

Marketing Text Messages and Calls

If you select the optional marketing consent checkbox, you agree to receive recurring marketing texts and calls from Shatkin F.I.R.S.T., LLC at the number you provide about dental implant courses, products, lab services, and special offers. These communications may include automated texts and calls using artificial or prerecorded voices. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase, and you may submit the form without agreeing to marketing texts or calls.

Reply STOP to unsubscribe from marketing texts. You may receive one confirmation of your opt-out. Reply HELP for help, or contact us at (716) 839-2959 or info@shatkinfirst.com. To stop marketing calls, tell the caller or contact us using these details. We also honor other valid requests to withdraw consent. See our Terms & Conditions for program details.

Mobile Information and SMS Consent Are Not Shared for Marketing

We do not sell, rent, or disclose mobile information to third parties or affiliates for their marketing or promotional use. SMS opt-in records and consent are excluded from any general information-sharing permissions. We do not sell or transfer your SMS consent. Providers that operate our messaging and customer support systems may process information solely to perform those services for us; they may not use it for their own marketing. Any disclosure required by law does not authorize another party to use your consent for marketing.

Website Logs, Cookies, and Similar Technologies

When you visit our website, server logs may collect your IP address, browser and device information, approximate location, internet service provider, referring page, pages visited, searches, and the date and time of your visit. We use this information to operate and secure the website, analyze usage, and improve the visitor experience.

We and our website, analytics, and advertising service providers may use cookies, pixels, and similar technologies to remember preferences, measure website use, and display or measure relevant advertising, including advertising based on prior visits. These technologies may collect identifiers and browsing activity. You can manage cookies through your browser settings; disabling cookies may affect some website features. Where available, you can also manage advertising preferences through the advertising provider’s controls. Our website does not alter its behavior in response to browser Do Not Track signals.

How Information Is Disclosed

We may provide information to service providers that help us operate the website, respond to inquiries, process requested services, maintain records, or administer communications on our behalf. We may also disclose information when required by law or when reasonably necessary to protect rights, property, or safety. The restrictions above on mobile information and SMS opt-in records apply to these arrangements and to any business transfer; your consent is not permission for another organization to send marketing messages.

Links to our store, case portal, and other external services may lead to services with additional privacy notices and terms. Review those notices before submitting information through those services.

Security and Retention

We use reasonable safeguards to protect personal information against unauthorized access, use, or disclosure. No website, transmission, or storage system can be guaranteed completely secure. We retain information as needed to respond to requests, provide services, maintain consent and opt-out records, and meet applicable recordkeeping obligations.

Your Choices and Privacy Requests

You may contact us to request access to, correction of, or deletion of information you have provided, or to opt out of future communications. We may need to verify your request and retain information needed for legal obligations or to honor an opt-out. Withdrawing marketing consent does not prevent you from making an inquiry or purchasing products or services.

Contact Shatkin F.I.R.S.T., LLC at info@shatkinfirst.com, (716) 839-2959, or 2495 Kensington Ave, Amherst, NY 14226.

Policy Updates

We may update this policy by posting a revised version and effective date on this page. A policy update does not create or expand your consent to marketing texts or calls; we will obtain any new consent required for a material change to the program.